With Lucitech’s managed services, you can stop worrying about IT and focus on your business. We offer a comprehensive, end-to-end solution to tackle your IT challenges. From user and email management to securing your network, we design and implement personalized IT solutions tailored to your business needs.
Security
When we configure your network, workstations, and other assets in your IT ecosystem, you can rest assured they’re set up securely and efficiently. While no solution guarantees 100% protection against bad actors, having Lucitech on your side ensures you’re equipped with the best defenses to weather any storm.
Support
Your monthly service plan with Lucitech includes standard IT support for all managed devices. Whether it’s failed hardware, malfunctioning software, or questions about suspicious emails, we’ve got you covered. Need help? Just click the handy chat button we install on every workstation for instant access to support.
Business email management goes far beyond personal email. From setting up distribution lists and shared mailboxes to handling user needs and preferences, we’ll organize, clean up, and optimize your current email environment. Once everything is running smoothly, we’ll manage updates and maintenance to keep your email platform operating flawlessly.
Asset Management
Keeping track of your IT assets is crucial for protecting your bottom line. We handle updates, security patches, and inventory tracking so you know who has which device, which workstations are active, and even the name of the breakroom printer. Let us take the heavy lifting off your plate so you can focus on growing your business.
Applications
Applications are the backbone of your business operations. Lucitech’s Managed IT Services come with essential office applications included. If your business has specialized software needs, we’ll ensure your IT infrastructure supports them and assist with procurement and setup. We make sure your tools work seamlessly so you can stay productive.
Installation
Your Lucitech Managed IT Services include installation of all hardware and software we manage. Whether it’s a new computer or a firewall, we’ll handle ordering, delivery, and setup so your equipment is ready to go with minimal disruption to your workflow.
Training
Sometimes, a little extra guidance is all you need. We’ll provide basic training as part of your service plan, covering day-to-day IT tasks. If it’s a larger topic with universal value, we may host a free weekend session for all our clients. We’ll ensure you have the knowledge and tools required to excel even for specialized needs.